This leading retailer operates several types of stores in both brick-and-mortar and e-commerce models. It has a global presence with billions of dollars of revenue. The company has a massive, distributed IT team that helps it compete in today’s data-driven economy. It leverages a wide variety of technologies to keep operations running smoothly to serve its hundreds of millions of customers.
The platform team, consisting of nearly 150 technical professionals, is distributed between the United States and India. They are a complete agile shop, so the team includes developers, product owners, scrum masters, etc. The mission of the team is to create and maintain centralized middleware solutions that can be used by other IT groups for systems integration. These other groups work with HR systems, real estate data, financial data, and other back-office business information, and they build integration solutions on top of the platform. While the platform team is not directly responsible for the applications that drive revenue and profit, they provide the core component that makes those applications successful by ensuring data operations are fast, reliable, and easy to implement. All business data essentially flows through the platform team, which is the gatekeeper to all systems, including the ERP systems (SAP and Workday).
Part of the team’s responsibilities is to explore new open source technologies. They test a lot of open source products, attend conferences, and talk to other industry professionals to learn more about what could work well for them. Like many businesses today, they always look for technologies that are not only easy to get started with, but also easy to implement, deploy, and maintain.